They're Workin' On it!

As we expected, the president went into damage control mode yesterday over the roll out of the Affordable Care Act.

Rose garden setting…backdrop of smiling satisfied supporters…blah, blah, blah…

Anger expressed over the failed website… assurances that everything possible was being done to rectify the situation as quickly as possible….blah, blah, blah…   

With great confidence he provided a phone number that applicants could use to by-pass the website and apply online:

1-800-318-2596.

He repeated it: 

1-800-318-2596.

Problem:  reporters who called the number said they either received a busy signal or were greeted by automated voice that referred them to the faltering website.

Not good!

Here’s the thing…

We went online at 7:45 eastern this morning.  

We got right into the site…created an account and shopped around.  It took less than 5 minutes.

Then we called the 800 number provided by the president.  We were immediately greeted by an automated voice they gave us several options.  We chose to talk to a representative and were put right through to a real person.  That took less than 2 minutes.

Conclusion:  They’re workin’ on it.